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Privacy Policy

Privacy Policy


We, Digital Metrology, 79 and  80, A-Sector, 5th Cross, Muneshwara Block, Amruthnagar, Bangalore-560092, India, wish to provide you with the following information concerning the data protection considerations that apply during the use of the website


1. Name and address of the responsible body



79 and 80, A-Sector, 5th Cross,

Muneswara Block


Bangalore-560092, Karnataka, India


2. Contact details for the data protection officer



79 and 80, A-Sector, 5th Cross,

Muneswara Block


Bangalore-560092, Karnataka, India


3. Login


You have the option of setting up login details (customer access details). You may need to log in if e.g. you wish to place an order with us. In this case, we collect data that you enter in the “Login setup” page, in particular company, street, door number, postcode, town/city, country, title, forename, surname, email address, telephone number (where applicable) and a password (hereinafter also “master data”).


4. Orders


In the context of an order we use the data from your Login (see point 3) to process this order.


This data is collected, processed and used by us in order to send you the goods ordered and to send you the information required by e-commerce law by email.


The personal data stemming from the order, which is not master data from the login, will only be retained by us for as long as is required for the execution of the order and in accordance with the statutory retention obligations.


In order to dispatch your order, we communicate your name and address or the delivery address to a forwarding agent, / courier service 


5. Cookies


We save cookies to your computer.


Cookies are small identifiers which our web server sends to your browser and which your computer saves if you have the appropriate standard settings.


We use cookies exclusively for the shopping cart function and login mechanism, and so that our website can be effectively adapted and enhanced to suit your requirements. Cookies provide us with information on which pages of our website are visited, in which order and the dwell times for the respective page.


Only your IP address - a technical necessity in the internet - is known to us. We have no direct possibility to associate the IP address with your person. Even with your IP address and the cookies saved to your computer, you remain unknown to us when you visit our website as long as you do not deliberately disclose your identity by e.g. logging in.


Please be aware that you can completely disable the use of cookies by making the appropriate settings in your browser.


6. Utilization data


By visiting our site, information about the access (date, time, page viewed, browser used) can be stored. This utilization data is only pseudonymously processed and used. It is evaluated for statistical purposes only.

7. Google Analytics


We use Google Analytics, a web analytics service of Google Inc. (“Google”). Google Analytics uses cookies, text files placed on your computer to enable the website to analyse how users use the site. The information that a cookie generates about your use of our website is generally transmitted to a Google server in the USA, where it is then stored. IP anonymisation has been enabled on our website so that your IP address will be abbreviated in advance within member states of the European Union or in other contracting states of the agreement from the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and there abbreviated. Google uses this information on our behalf to evaluate your use of our website, compile reports on website activity, and provide us with additional services relating to website and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.


You can prevent cookies from being stored by making the appropriate setting in your browser software. However, users should be aware that making this setting may prevent them from using all the functions of our website.


You can also prevent Google from collecting the data generated by the cookie relating to your website usage (including your IP address) and the processing of this data by Google by downloading and installing the browser add-on  


You can also prevent Google Analytics from collecting data. This creates an opt-out cookie that prevents your data from being collected in the future when you visit our website.


If you have set your browser to disable analytics (Do Not Track header), analytics will be automatically disabled.


8. Google Maps


We reserve the right to integrate Google Maps on the aforementioned website. These maps are provided by Google (see above). If you access this section, Google will receive information about your page visit. Please refer to the Google data protection. If you do not wish to integrate Google Maps, please do not visit this section.

9. Social media plugins (icons)


Plugins from social networks like Facebook, LinkedIn and Instagram are integrated into our pages. You can recognise these plugins by the respective logo or icon on our page. You can find an overview of Social media plugins


When you visit our pages, the plugin establishes a direct connection between your browser and the respective social media server. They receive the information that you have visited our website with your IP address. Say for example: If you click the Facebook "Like" button while you are logged into your Facebook account, you will be able to link the content of our website to your Facebook profile. This allows Facebook to associate a visit to our pages with your user account. We would like to point out that, as the provider of the pages we do not have any knowledge of the content of the transmitted data or its use by Facebook. You can find more information in the data protection policy of Facebook


If you do not want Facebook to be able to assign visits to our pages to your Facebook user account, please log out of your Facebook user account. The same will be followed on LinkedIn and Instagram as well.

10. Advertising


We will only use data collected via the website for marketing or advertising purposes if you have given us your consent to do so or if doing so is compliant with legislation.


Additionally, you can object to the use or processing of your personal data for marketing or advertising purposes at any time by sending an e-mail to You can also unsubscribe from our newsletter by visiting

11. Transmission of data  


Within the framework of this contractual relationship, we shall transmit personal data collected in connection with the application for, performance and termination of this business relationship as well as data on non-contractual or fraudulent conduct. The legal bases for transmitting this data are Article 6(1) point (b) and Article 6(1) point (f) of the General Data Protection Regulation (GDPR). Data may only be transmitted on the basis of Article 6(1) point (f) of the GDPR in cases where doing so is necessary for protecting the legitimate interests of our company or third parties and does not override the interests or fundamental rights and freedoms of the data subject who requires protection of personal data. Data is also exchanged  for the purpose of fulfilling statutory duties to perform credit checks on customers


Also processes the data it receives and uses it for the purposes of profiling (scoring) so that it can provide its contractual partners in India as well as any third countries, with information that can be used for purposes such as assessing the credit standing of natural persons. For more information on the activities please refer to an information sheet  

12. Payment service providers


We work with the payment service provider ONLINE PAYMENT, we pass on the information you have provided as part of the ordering process as well as information about your order. Your data is passed on exclusively for the purposes of processing payments through ONLINE  as the payment service provider and only where doing so is necessary.

13. Customer satisfaction questionnaire

Your satisfaction with our services within the scope of contract performance is especially important to us. We perform customer questionnaires to determine if we have met your expectations and to optimise our service during contract performance. To carry out the customer satisfaction questionnaire, we provide to a contracting processor the first and last name of our contact person in the company as well as the name of your company and, if applicable, the corresponding department and company address. The contracting processor sends the customer satisfaction questionnaire by post and evaluates the questionnaire. The contracting processor sends the customer satisfaction questionnaire by post and evaluates the questionnaire. The contracting processor provides the results of the customer satisfaction questionnaire to us in anonymised form. It is not possible for us to connect the answers to individual customers. Participation in the questionnaire is, of course, voluntary

The contracting processor also holds a drawing on our behalf for some non-cash prizes among those who participated in the customer satisfaction questionnaire. If you participate in the questionnaire and this drawing, your name and address are also used for conducting the drawing, especially for sending you the prize if you win.

The legal basis for use of the data is art. 6 para. 1 sentence 1 lit. f) of the GDPR, as determination of our customers' satisfaction is a legitimate interest for us to optimise our service in contract performance. After the questionnaire and drawing are completed, the contracting processor will delete the person-related data. Use of your data for customer satisfaction questionnaires does not result in longer storage of your data at our company.

14. Your rights


You have at all times the right to be informed, at no cost, about whether and, if yes, what person-related data DIGITAL METROLOGY has processed regarding you.



You have at all times the right to rectify your data that DIGITAL METROLOGY has stored.


Erasure and restriction

You have at all times the right to demand erasure of your data that DIGITAL METROLOGY has stored. DIGITAL METROLOGY will then delete the data unless DIGITAL METROLOGY is entitled or obligated to store the data for other reasons. Correspondingly, you can demand that DIGITAL METROLOGY restricts the processing of the data.


Transfer (art. 20 GDPR)

You can demand from DIGITAL METROLOGY at any time that DIGITAL METROLOGY makes available to you your person-related data that you have provided and that DIGITAL METROLOGY has automatedly processed based on your consent. You can then transfer this data to other companies. On request – and if technically possible DIGITAL METROLOGY can also transfer the data directly to the company you have named.


Right to object and withdraw consent

If your person-related data has been processed based on legitimate interests in accordance with art. 6 para. 1 lit. f) GDPR, you have the right, object to the processing of your person-related data if there are reasons resulting from your particular situation. If DIGITAL METROLOGY   uses your data for direct advertising, you can object to this at any time without providing a reason. You can at any time withdraw the consent that you granted to DIGITAL METROLOGY   for processing your person-related data.


Right to lodge a complaint  

If you believe that processing of your person-related data is contrary to law, you can lodge a complaint with the data protection authorities.


Dated:  15.05.2020

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